When will my order ship?

All orders are processed within 1-3 business days.

How do I change my personal information?

You can update name, email address and other personal information by sending an email to {email here} with the updated change. We will make note of the change made to your order.

Are refunds accepted?

No, all sales are FINAL. Due to the nature of the product, it would be unsanitary.

Will I receive a tracking number for my order?

Yes, once processed and fulfilled an order fulfillment email accompanied with a tracking number is sent out to customers to inform them that their package has been shipped.

How do I cancel my order?

To serve you better, Lash Enthusiast will begin to process your order immediately after it has been submitted, and we are unable to change or cancel an order once it has been placed.